Providing excellent high-quality care throughout a patient’s end-of-life journey is the goal of every hospice organization. At times, however, even well intentioned professionals lack awareness of cultural norms that compromise best practice and lead to negative consequences in the patient-provider relationship. This Webinar will offer an opportunity to explore best practices for providing patient-centered, culturally sensitive and
informed care.
Learning OutcomesAt the completion of this program, participants will be able to:
• Analyze cultural influences, attitudes and beliefs around illness, death and dying
• Discuss tools and resources to improve cultural sensitivity for healthcare professionals
• Describe the importance of active listening in respecting a patient’s cultural needs