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THIS PRODUCT IS CURRENTLY OUT OF STOCK AND UNDER REVISION:  This "must have" manual plus CD-ROM will assist managers in personalizing a volunteer program that is right for you. You'll be able to adapt and use competency checklists, surveys, policies and procedures, visit logs, job descriptions, training outlines and much more. Updated to reflect the 2008 Hospice CoPs, the manual will also feature fresh ideas on recruitment and retention, training, volunteer manager skills development - and two new sections: Program Development provides all the information needed to create specialized services that fully utilize volunteers, including service descriptions, team assessments (to assess your team's support of the new service),suggested policies, training outlines, position descriptions and guidelines for program implementation. Raising the Bar will provide suggestions and tips to help you develop the "ideal" volunteer program - that is, one that goes above and beyond the "5% requirement."