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Newly Updated in 2019! The NHPCO Certification and Recertification of Hospice Terminal Illness process maps describe the certification and recertification process, with special attention given to the face to face encounter requirement. The maps and tables are designed to guide the admission team, hospice physician, nurse practitioner through the process of certification and recertification no matter what benefit the patient is in. Use the Master Process Map as a guide to determine which map fits the patient's admission and certification, whether the patient is new to your hospice or is transferring from another hospice provider.