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What Do I Say? (Video, CD and Training Course)

$ 229.00 - What Do I Say? (Video, CD and Training Course) - Member Rate: Price/Unit
$ 279.00 - What Do I Say? (Video, CD and Training Course) - Non Member Rate: Price/Unit
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What Do I Say? is a communication course designed by experienced Hospice professionals, Rita Layson, MD, MSW and Debbie Garner, MSW from Hospice and Palliative Care of Greensboro (NC). The course objective is to provide the knowledge and skills needed to address personal fears, overcome cultural barriers and become a truly helpful presence to those facing serious illness and the end of life. The What Do I Say? resource kit contains all of the necessary materials to teach this course, including trigger video segments and a resource CD containing 131 Power-Point slides, 100+ printable pages of leader's guides, participant handouts and evaluation forms. A skilled trainer or facilitator will be able to follow the materials and present the program in distinct units or as a day-long program. Interspersed throughout the curriculum are activities that promote awareness of the participants' personal attitudes and beliefs about death. A must for new hospice and palliative care professionals, What Do I Say? will also assist physicians and other healthcare professionals, volunteers and caregivers in communicating more effectively with the seriously ill and dying. Multiple modules that can be taught individually or together make this course flexible and easy to use. Teaching methods include interactive lecture/discussions, small group problem solving and role-plays. Learning Objectives: - Explain why many people benefit from talking about their life threatening illness and impending death. - Describe how people can sustain hope while talking honestly about a terminal illness. - Identify the possible physical, emotional, social and spiritual concerns of dying people and their families. - Explore the basic skills required to listen and respond empathetically to dying people and their families. - Apply newly acquired knowledge and skills by role-playing realistic situations that might occur in practice settings. Course Outline: Module 1: To Talk or Not to Talk Module 2: Coping with Dying Module 3: What Do I Say? Module 4: Practicing Your New Skills