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MP4 - 2018/04/17: HQRP and Hospice Practice

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Webinar Description
The Hospice Quality Reporting Program (HQRP) includes two reporting requirements used to publicly report performance on quality measures: the Hospice Item Set (HIS) and the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS). Of course, everyone wants to show that they perform above average and are the best organization to choose when hospice care is needed. However, there is a difference between making these scores look better to consumers, and using the publicly available data to identify opportunities for improvement. Which type of practice does your hospice subscribe to? How does HQRP support quality and benefit patients and families at your organization?
Webinar Objectives
At the end of this Webinar, participants will be able to:
  • Discuss the HQRP reporting requirements 
  • Identify the difference between quality improvement and improving your quality scores 
  • Describe how to use your quality data to improve performance in your organization