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Changing demographics means that organizations can no longer plan only for the familiar, comfortable and traditional ways of doing business. Implementing strategies to improve access and eliminate disparities in end-of-life care faced by patients and families of color should become a priority for all hospices and palliative care services. This Webinar will address the importance of increasing your staff and volunteer workforce to reflect the diversity of the communities you serve and provide strategies and examples of how you can build trust with these populations.Objectives
At the completion of this program, participants will be able to:
• Discuss end-of-life care through the lens of patients and families from various cultural and ethnic backgrounds
• Describe the role of cultural humility in caring for patients and families
• Identify challenges and issues related to access with these patient populations