We know getting past assessment forms and required check boxes to have meaningful conversations with patients and families leads to greater satisfaction and outcomes and can reduce the risk for complicated grief. Yet doing so in the face of short lengths of service, expanding caseloads, increased compliance requirements, and risks for re-traumatization can be challenging. This Webinar will examine fresh ideas and practical tools to equip you and your team to provide opportunities for persons to find resolution and say goodbye in a way that meets their needs and our current realityLearning Outcomes
At the completion of this program, participants will be able to:
• Discuss the importance of communication and listening skills in the care relationship
• Analyze the challenges and risks of providing reminiscence and life review
• Develop new strategies to add to your clinical toolbox